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FAQs 

 
Q. What Time Is Check-In and Check-Out?
A. Check-in is at 4:00 p.m. and Check-out is at 11:00 a.m.  Must be 21 or older to make a reservation.

Q. What Is Our Cancellation Policy?
A. May - October: You must cancel 72 hours prior to arrival to avoid a cancellation penalty of one night's room and tax.
    We also offer a discounted advanced purchase rate which has a non-refundable cancellation policy in which full payment is due 
    at the time of booking.
    Cancellation policies may vary by date and rate plan.
 
Q. Do We Require A Deposit When Making A Reservation? 
A. Yes.  We require a one-night deposit at the time of booking.

Q. Pet Policy
A. We apologize but the Ocean Street Inn does not allow pets.

Q. Do We Offer High-Speed Internet Access?
A. We offer complimentary high speed internet throughout the entire hotel.

Q. Do We Offer ADA Guest Rooms?
A. Yes.  We offer ADA compliant guest rooms.  Please contact our Reservations Team. 
 
Q. Are There Coffee Makers, Microwaves, Refrigerator/Freezer In The Rooms?
A. Yes.

Q. How Many Floors Does The Hotel Have?  
A. The hotel has 2 floors and no elevators.
 
Q. Is There A Guest Laundry?
A. Yes.
 
Q. Is There A Fitness Center??
A. No.
 
Q. What Are The Hours Of The Seasonal Outdoor Pool?
A. July - September: 8am - 10pm.  Hours of operation are subject to change.
 
Q. What Are The Closest Beaches?
A. Veterans Park Beach (http://capecodonline.com/cape-cod-beaches/barnstable/veterans-beach)
     Kalmus Beach (http://capecodonline.com/cape-cod-beaches/barnstable/kalmus)

Q. Parking At The Hotel? 
A. Parking is included in our amenity fee. 

Q. What is Included in the Amenity Fee? 
A. Free parking for one car (a $35 value per night in season, $20 value off season).  For each additional car, $28 (June - Labor Day)
      and $15 (May, September, and October).
    Two (2) complementary bottles of water upon check in 
    In-room coffee and tea
    Free super-fast high-speed internet
    Seasonal use of pool, fitness center, and fire pit
    Use of lobby computers and printers

 
 
 
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